Terms & Conditions
Last updated: October 2025
1. Introduction
Welcome to duchair.com.au (“Website”). This Website and the du brand are owned and operated by RIG Pty Ltd(ABN 67 619 054 349), a company registered in Queensland, Australia (“RIG”, “we”, “us”, “our”).
By accessing or using this Website, you agree to comply with and be bound by these Terms and Conditions and our Privacy Policy. If you do not agree, please do not use this Website.
We may update these Terms at any time. The most current version will always be available on this page, with the “Last updated” date noted above.
2. About RIG Pty Ltd and the du brand
RIG Pty Ltd is an Australian-owned design and innovation company focused on creating functional, high-quality furniture and lifestyle products that enhance independence, wellbeing and mobility.
The du brand and its hero product, the du chair, are designed and developed by RIG Pty Ltd.
The du chair and related products are sold exclusively through our authorised retail partner, Systm (available at systm.au).
RIG Pty Ltd does not sell products directly through this Website. All purchases, returns and warranty claims are managed by Systm under their own terms and policies.
3. Use of this Website
You agree to use this Website lawfully, respectfully and only for its intended purpose — to access information about the du brand and its products.
You must not:
· Copy, distribute or adapt Website content without written permission
· Use automated tools (including bots, crawlers or scrapers) to collect data
· Post, transmit or upload unlawful, defamatory or harmful material
· Attempt to interfere with, disrupt or gain unauthorised access to the Website
We reserve the right to restrict or block access if we believe there has been a breach of these Terms.
4. Intellectual Property
All content on this Website — including text, images, video, design, graphics, trademarks and other materials — is owned or licensed by RIG Pty Ltd and protected under Australian and international copyright, trademark and intellectual property laws.
The du chair design is protected by U.S. Patent No. 12,350,207.
All related designs, concepts, technologies and trade dress are the exclusive property of RIG Pty Ltd.
You may view and download materials from this Website for personal, non-commercial use only. Any reproduction, modification or use for commercial purposes without prior written consent from RIG Pty Ltd is strictly prohibited.
The du name, logo and associated brand elements are trademarks of RIG Pty Ltd.
5. Product information and accuracy
We take care to ensure that information on this Website is accurate and current. However, RIG Pty Ltd makes no warranties that all details, specifications or descriptions are error-free or up to date.
Images and descriptions are for illustrative purposes only and may differ slightly from the actual product.
Product specifications, availability and pricing are managed by Systm, and may change without notice.
6. Links to other websites
This Website may contain links to third-party websites (including Systm). These are provided for your convenience and information only.
RIG Pty Ltd does not control, endorse or take responsibility for the content, security or practices of any linked sites. Please review their terms and privacy policies before engaging with them.
7. Limitation of liability
To the maximum extent permitted by law, RIG Pty Ltd, its officers, employees and affiliates are not liable for any direct, indirect, incidental or consequential loss or damage resulting from:
· Your access to or use of this Website
· Reliance on information or materials published on this Website
· Technical issues, interruptions or unauthorised access
This includes but is not limited to loss of profits, data, goodwill or business interruption.
Nothing in these Terms limits your rights under the Australian Consumer Law that cannot be excluded.
8. Indemnity
You agree to indemnify and hold harmless RIG Pty Ltd, its officers and employees from any claims, losses, damages, liabilities or expenses (including legal costs) arising from your misuse of this Website or breach of these Terms.
9. Privacy
Your use of this Website is governed by our Privacy Policy, which outlines how we collect, store and use personal information in accordance with the Privacy Act 1988 (Cth).
10. Governing law
These Terms are governed by the laws of Queensland, Australia, and any disputes will be subject to the exclusive jurisdiction of the courts of Queensland.
11. Contact us
If you have any questions about these Terms, please contact:
RIG Pty Ltd (trading as du)
Email: hello@duchair.com.au
Phone: 1300 492 188
Registered Office: 15 Lathe St, Virginia QLD 4014
