Question 1

Is du suitable for all body types?

Accepted Answer

Yes. The du chair can be adjusted for different weights and movement speeds using the assistance dial.

Question 2

Does the du chair come with a foot stool?

Accepted Answer

Yes. A matching, ergonomically designed footstool is available. It tilts and adjusts to perfect your seating style.

Question 3

Is the du chair adjustable?

Accepted Answer

Yes. You control the level of support:
More assistance makes standing easier and slows your descent.
Less assistance feels more natural and independent.
The dial allows you to increase support during recovery or rehabilitation, then gradually reduce it as your mobility improves.

Question 4

Does the du chair recline?

Accepted Answer

The du chair is purposely designed to not recline. We worked with OTs, Physios and experts in seating to design a chair that provides the correct postural seating position. Our patented sit-to-stand function has been designed to better facilitate movement to help maintain and improve health, strength and muscle condition.The du chair has the option of an ergonomically designed and adjustable footstool so you can put your feet up and relax in comfort, while still maintaining great posture. Du's posturally aligned design is just one of the reasons why OTs and Physios love us!

Question 5

What size is du?

Accepted Answer

du chair dimensions in cm
Seat height (standing): 67
Seat height (sitting): 45
Seat width: 52 (overall 88)
Seat depth: 50 (overall 88)
Total width: 88
Arm height: 59
Back height: 105
Back width: 61

Question 6

What if I buy one and I don’t like it?

Accepted Answer

We offer a 14-day return policy for chairs in original condition. See SYSTM’s website for full guidelines. If you’re not satisfied, return the chair within 14 days for a full refund — no questions asked.

Question 7

What are the du chair’s dimensions?

Accepted Answer

Seat height (standing): 67cm
Seat height (sitting): 43cm
Seat width: 52cm
Seat depth: 50cm
Total width: 88cm
Arm height: 59cm
Back height: 105cm
Back width: 61cm

Question 8

Is the du chair easy to assemble?

Accepted Answer

Yes. It requires no tools, comes with clear instructions, and can be set up in minutes.

Question 9

Is the du chair suitable for long hours of use?

Accepted Answer

Yes. It’s ergonomically designed with lumbar support and pairs perfectly with the optional footstool for extended sitting comfort.

Question 10

What materials is the du chair made from?

Accepted Answer

High-quality moulded plywood, steel base and action, aluminium outer frame, and eco-friendly Warwick upholstery.

Question 11

What is the du chair?

Accepted Answer

The du chair is a revolutionary non-electric assistive chair that helps you sit and stand with ease. Its unique mechanism works with your body to create smooth, supported motion.

Based on the principle of equipoise, the du chair was developed through a collaboration between inventor Garrett Brown, design studio Clandestine Design, and Ian Reinhardt of RIG Pty Ltd. The design is protected by U.S. Patent No. 12,350,207.

Question 12

What should I do if I have a problem?

Accepted Answer

Contact our support team via the details in your purchase documents or on our website. Support is available during business hours.

Question 13

What clinical risks does du help minimise?

Accepted Answer

By promoting active movement rather than passivity, du may help reduce muscle atrophy, fall risk, and functional decline associated with prolonged use of powered lift chairs.

Question 14

Can du complement existing therapy protocols?

Accepted Answer

Yes. It can integrate into rehabilitation programs, such as sit-to-stand retraining, offering a safe, measurable tool to progress clients.

Question 15

Is there evidence supporting du’s health benefits?

Accepted Answer

Yes. du has undergone research in partnership with the Queensland University of Technology. The studies validate its design principles and potential benefits for mobility, strength preservation, and independence.

Question 16

How does du support patient rehabilitation goals?

Accepted Answer

The du chair encourages active engagement of muscles during sit-to-stand transitions, helping maintain or rebuild strength and mobility, rather than substituting for patient effort.

Question 17

How do I clean and maintain it?

Accepted Answer

Wipe frames and arms with a damp cloth.
Vacuum upholstery weekly.
Use du’s recommended cleaner for stains.
Avoid harsh chemicals. A cleaning guide is available online.

Question 18

What colours are available?

Accepted Answer

Four Warwick finishes:
Kindred: Midnight, Fawn, Moss
Lustre: Pecan (leather-look vinyl)
All with champagne metal, light oak base, and ash grey arm fronts.

Question 19

Where can I buy the du chair?

Accepted Answer

The du chair is exclusively available through  SYSTM . You can purchase online or try it at their Brisbane showroom and at selected events.

Question 20

Does the du chair come with a warranty?

Accepted Answer

Yes. Every chair includes a 2-year warranty covering manufacturing defects.

Question 21

Who created the du chair?

Accepted Answer

The du chair was developed through a collaborative design approach between American inventor Garrett Brown, Australian design studio Clandestine Design, and Ian Reinhardt, founder of the du chair.

Question 22

Can I customise the du chair?

Accepted Answer

Currently, the du chair is available in four fabric colours with a standard timber and frame finish. More options may become available in future.

Question 23

How do I evaluate if a client is suitable for du?

Accepted Answer

Ideal clients are those with some residual strength who benefit from graduated assistance. du is particularly suited for clients aiming to preserve independence, reduce reliance on powered aids, or regain mobility after injury.

Question 24

Can I try the du chair before purchasing?

Accepted Answer

Yes. Our retail partner SYSTM offers trials at their Brisbane showroom and select events. Check the SYSTM website for locations or to book a demonstration.

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